Please open the order immediately after receiving it and in the presence of the courier.
In case of damage to the goods, file a claim with the courier, who, in your presence, will draw up an Act on the discovery of shortage or damage to the goods.
If defects are found in the goods, the buyer has the right to contact the seller. In case of contacting the seller, the buyer must fill out the appropriate form on the page of the site with a description of the problem. The letter must be accompanied by information about the documents confirming the fact and date of purchase.
Return of goods of inadequate quality:
Before the transfer of the goods into ownership and if the goods have no defects and are goods of good quality, the buyer has the right to refuse to accept the Goods at any time by paying the seller the cost of delivery of the Goods to the buyer.
Return of goods of proper quality: